Monthly Archives: April 2011

Free Frito Lays!

posted in Freebies on

Go over and “like” Frito Lay on Facebook because they are giving away 24,000 coupons for free bags of chips. They’ve been experiencing some technical issues, but keep your eyes peeled for the link to pop up soon.

It’s Friday and Mega Swagbucks Day! Today is the day of the week where you are supposed to earn the most Swagbucks, so start searching!

Swagbucks is a place to earn prizes, like Amazon gift cards, by earning Swagbucks through random searches, surveys, polls, games, TV, and special offers. Just spend a few minutes a day on Swagbucks and you’ll have a few Amazon gift cards before you know it!

Sign up here and get 30 Swagbucks just for signing up!

 

UPDATE: After 2 calls to Corporate, a complaint to the BBB, and hearing nothing all week from the manager who was supposed to call me back, I finally met with the Store Manager.

Unfortunately, this did not go as planned. Lacking a sincere apology and care about me and other customers, the manager told me that he was here on his day off all because of $1. And he couldn’t believe it.

It didn’t seem to phase him that his employees, even the co-manager, didn’t know the corporate policies and treated a customer with severe disrespect. But because my coupon supposedly beeped, it was okay for the treatment and for them to not follow their policies. And he’d rather take his co-manager’s word for what happened that night, over mine (Because WHO would believe a 19 year old year? Oh, never mind, he told me I wasn’t discriminated against). (Does he realize that she probably didn’t tell him the truth, which could have gotten her in big trouble?)

 

A store’s success is directly related to the business it’s bringing in. When customers are treated with disrespect, the store loses business. So why is it that we are disrespected? What ever happened to the universal belief that the customer is always right?

The other evening I went to Walmart for a routine shopping trip, coupons and all. My problems started when my cashier told me she couldn’t accept my coupon at face value because my item was 3 cents cheaper. I told her according to Walmart’s Corporate coupon policy, “If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase.” (Walmart’s Coupon Policy here) She told me I was wrong and when I asked her to read it from the policy I had in my hand, she replied that she didn’t have time. After the floor manager agreed with the cashier, the co-manager was called over. The co-manager in a rude tone, again, told me the cashier was right. I asked the co-manager if she knew the corporate policies and she told me she did. She obviously didn’t know the policies since she wouldn’t scan my coupon at face value. Like the cashier, the co-manager refused to read the printed policy I held in my hands and ignored me when I read it to her. She wouldn’t listen to me and belittled me for no reason.

After much argument and severe disrespect from the co-manager, I walked over to the assistant manager who was watching the debate. He wouldn’t even look at me, much less stand up for a 19 year old girl being harassed in front of the entire store. The co-manager said “I’m in charge tonight, he won’t listen to you. This conversation is pretty much over.” When I finally realized this store wasn’t going to follow their policies or give me respect, I left, empty handed, after hours of planning, cutting coupons, shopping, and standing in line for this trip (I requested the coupons back, of course). This week, my family and I have had to deal with not having these items that I was planning to buy. The people less fortunate than me that were going to receive some of these items as donations are also suffering, so thank you Walmart. This week, I’ve also had to deal with being publicly harassed and disrespected by these adults, simply because they didn’t know their corporate policies. I don’t put up with disrespect and I’m tired of being taken advantage of because these employees think they can get away with treating a young girl this way. It’s not right and I’m tired of it.

To my local readers, please, (please!) think twice about shopping at our Walmart Supercenter (in Severn, off Quaterfield Rd.). Until they decide to treat customers with respect and follow their own policies, they don’t deserve our business. Parents, do you want your child being publicly harassed for saving money and following the policies? For those of you who don’t coupon, couponers do what they do out of necessity. Times are tough, college is expensive, and couponing is my hobby. By couponing, I am actually making stores money and giving them business (which they obviously don’t seem to understand). Please spread the word about this issue; this disrespect is uncalled for!

I apologize to my regular readers, as this is not something I usually post, but this is a serious issue that I have been dealing with since I started couponing and it is only getting worse. I will keep you all updated as to what happens with this case. And lastly, if you are experiencing similar problems at your local stores, do not just let it go. Customers deserve respect and employees should know their policies. Call the Customer Service numbers and make sure your issue is getting heard.

Thanks for reading,